• touch up painting may be required after installation -responsibility of the customer

• installers will not move small breakables

• installers will not unhook or hook up any electronics (ie. computers, sound systems)

• installers accept no responsibility for cracked or broken baseboards

• proper maintenance products must be used to maintain warranty (see cleaning instructions on www.nuwestinteriors.com)

• felt pads need to be installed under all furniture when hardwood, laminate, cork or sheet vinyl is installed

• area rugs/mats may discolour floors

• if closet or room doors need to be cut down because of new flooring this is the responsibility of the customer: please inquire if you require this service

• new flooring may be a different height, therefore baseboards may be lower than they were requiring walls to be painted- customers responsibility

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Carpet

•  new concrete must cure for 28 days before installation

• there will be an extra charge for removal & disposal of material

• removal of flooring on stairs if applicable is extra

• existing smooth edge can remain if being replaced with new carpet

• labour is extra for installation on stairs, pie shaped and/or spindles

• extra labour may be required on patterns or borders in the carpet

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Hardwood

• hardwood will not be installed on stringers- need 1/4” veneer stained to floor colour

• labour on stairs is extra

• removal & disposal of materials is an additional charge

• humidity for wood should be maintained at 40%

• radiant heat is acceptable if maintained within manufacturers specified range

• solid hardwood should not be installed below grade or on concrete

• wood floor colours may vary slightly as wood matures- exotic woods can be more dramatic

• wood is a natural product & is not uniform in colour, some grades have more variance

• is recommended to run boards perpendicular to floor joists

• labour is extra for patterns, bordering or if extensive cutting is required

• patterns & bordering require extra material for waste

• a moulding may be required at the base of the risers on stairs

• all railings require a bottom plate for installation

• steps can not have rounded fronts or rounded nosing

• wood needs to be left approx 1/4’ away from any vertical surface (wall, islands, etc)

• touchups on baseboards is the client responsibility

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Laminate, Cork

• laminate will not be installed on stringers- 1/4” veneer is required stained to floor colour

• extra labour is required on stairs

• removal & disposal of material is an additional charge

• humidity for product is to be maintained at 40%

• below grade or on concrete requires pad with a moisture barrier

• radiant heat is acceptable if temperature is kept within Manufactures specified range

• T-Mouldings will be required on long runs for an expansion joint

• recommended to run boards perpendicular to floor joists

• labour is extra for patterns, bordering or extensive cutting

• a moulding may be required at the base of toe kicks if applicable

• stair nose will be required for each step if applicable

• a moulding may be required at the base of the riser

• railings require a bottom plate

• steps can not have rounded fronts or rounded nosing

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Sheet Vinyl, LVT, LVP

• floor may have to be levelled or smoothed out with patch

• if there is only one layer of existing vinyl, it can be embossed & new lino installed

• any old flooring containing Abestos will not be removed by the Installer

• extra charge for removal and disposal of old material

• if subfloor is being removed that has been glued and nailed, it will be charged out by the hour

• new concrete is required to cure for 28 days

• stair nose will be required where applicable

• installers will not disconnect or re-connect any electrical or plumbing

• labour is extra for pattern & may require extra material

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Tile

• access to running water required for tile installation

• toilets need to removed and necessary plumbing managed: responsibility of the customer

• wet saw location, mortar mixing allocated (ie. heated garage)

• full access to the renovation space

• ensure any sealers, if required are applied accordingly

• no access on tile for 24 hours

• no showering 48 hours following installation 

• If Nuwest is installing measurements will be required, if you have chosen a contractor please ensure they have specified product ordering

• electrician may be required if in floor heat has been chosen