Installation guidelines: review before your installation takes place

The Subcontractors and NWI Team make every effort to treat your property with respect. These guidelines are for your reference.

Frame for Your Projects
  • touch up painting may be required after installation -responsibility of the customer

  • installers will not move small breakables

  • installers will not unhook or hook up any electronics (ie. computers, sound systems)

  • installers accept no responsibility for cracked or broken baseboards

  • proper maintenance products must be used to maintain warranty (see cleaning instructions on www.nuwestinteriors.com)

  • felt pads need to be installed under all furniture when hardwood, laminate, cork or sheet vinyl is installed

  • area rugs/mats may discolour floors

  • if closet or room doors need to be cut down because of new flooring this is the responsibility of the customer: please inquire if you require this service

  • new flooring may be a different height, therefore baseboards may be lower than they were requiring walls to be painted- customers responsibility

Carpet

  •  new concrete must cure for 28 days before installation

  • there will be an extra charge for removal & disposal of material

  • removal of flooring on stairs if applicable is extra

  • existing smooth edge can remain if being replaced with new carpet

  • labour is extra for installation on stairs, pie shaped and/or spindles

  • extra labour may be required on patterns or borders in the carpet

Hardwood

  • hardwood will not be installed on stringers- need 1/4” veneer stained to floor colour

  • labour on stairs is extra

  • removal & disposal of materials is an additional charge

  • humidity for wood should be maintained at 40%

  • radiant heat is acceptable if maintained within manufacturers specified range

  • solid hardwood should not be installed below grade or on concrete

  • wood floor colours may vary slightly as wood matures- exotic woods can be more dramatic

  • wood is a natural product & is not uniform in colour, some grades have more variance

  • is recommended to run boards perpendicular to floor joists

  • labour is extra for patterns, bordering or if extensive cutting is required

  • patterns & bordering require extra material for waste

  • a moulding may be required at the base of the risers on stairs

  • all railings require a bottom plate for installation

  • steps can not have rounded fronts or rounded nosing

  • wood needs to be left approx 1/4’ away from any vertical surface (wall, islands, etc)

  • touchups on baseboards is the client responsibility

Laminate, Cork

  • laminate will not be installed on stringers- 1/4” veneer is required stained to floor colour

  • extra labour is required on stairs

  • removal & disposal of material is an additional charge

  • humidity for product is to be maintained at 40%

  • below grade or on concrete requires pad with a moisture barrier

  • radiant heat is acceptable if temperature is kept within Manufactures specified range

  • T-Mouldings will be required on long runs for an expansion joint

  • recommended to run boards perpendicular to floor joists

  • labour is extra for patterns, bordering or extensive cutting

  • a moulding may be required at the base of toe kicks if applicable

  • stair nose will be required for each step if applicable

  • a moulding may be required at the base of the riser

  • railings require a bottom plate

  • steps can not have rounded fronts or rounded nosing

Sheet Vinyl, LVT, LVP

  • floor may have to be levelled or smoothed out with patch

  • if there is only one layer of existing vinyl, it can be embossed & new lino installed

  • any old flooring containing Abestos will not be removed by the Installer

  • extra charge for removal and disposal of old material

  • if subfloor is being removed that has been glued and nailed, it will be charged out by the hour

  • new concrete is required to cure for 28 days

  • stair nose will be required where applicable

  • installers will not disconnect or re-connect any electrical or plumbing

  • labour is extra for pattern & may require extra material

Tile

  • access to running water required for tile installation

  • toilets need to removed and necessary plumbing managed: responsibility of the customer

  • wet saw location, mortar mixing allocated (ie. heated garage)

  • full access to the renovation space

  • ensure any sealers, if required are applied accordingly

  • no access on tile for 24 hours

  • no showering 48 hours following installation 

  • If Nuwest is installing measurements will be required, if you have chosen a contractor please ensure they have specified product ordering

  • electrician may be required if in floor heat has been chosen